Professional Certificate in Medical Reception
The Professional Certificate in Medical Reception offers a comprehensive and professional exploration of fundamental administrative tasks and the inner workings of an efficient and successful office environment, with a specific focus on the medical sector.
Duration
Approximately 500 hours to complete the course, which has five key modules made up of 40 lessons.
Entry Requirements
There are no prerequisites to complete this course. However, you must be able to read, analyse and comprehend printed information in English, and to write statements and solve problems to complete the course. You must also have reliable access to a computer and a reliable internet connection and have basic computer skills.
Certificate
Upon completing the course, you will receive a Statement of Attainment for each module completed and Certificate of Completion.
Delivery
Online, flexible learning when it suits you and your lifestyle.
Availability of Content
12 months to access the course content (extensions are considered on a case-by-case basis)
Approximately 500 hours to complete the course, which has five key modules made up of 40 lessons.
There are no prerequisites to complete this course. However, you must be able to read, analyse and comprehend printed information in English, and to write statements and solve problems to complete the course. You must also have reliable access to a computer and a reliable internet connection and have basic computer skills.
Upon completing the course, you will receive a Statement of Attainment for each module completed and Certificate of Completion.
Online, flexible learning when it suits you and your lifestyle.
12 months to access the course content (extensions are considered on a case-by-case basis)
Summary
The Professional Certificate in Medical Reception provides a thorough introduction to the essentials of administrative responsibilities within the medical field and the key elements of running an effective medical office. This course equips you with valuable insights into the operations of medical practices and best practices in business administration. Whether you aim to excel in medical reception roles or deepen your specialised knowledge in this domain, this course prepares you to advance in your career and maintain a competitive edge.
Course Outline
Students will undertake five key modules made up of 40 lessons.
Module 1: Office Practices (100 Hours)
An excellent introductory module, set yourself up for success in any office administrative role by discovering the basics of administration. From creating and designing memorandums, gaining a better understanding of various systems, successful document filing and organisation and learning how to create a MS Access Database.
Whether you are already working in an office administration role and want to expand your knowledge or gain work in the field, this module delivers the true fundamentals that are required to be successful in any office environment.
Module 2: Medical Terminology (100 Hours)
Understanding basic medical terminology is an important skill for anyone currently working in medical or health services or wanting to get into the field. This module will help you to communicate clearly and effectively using medical terminology that is commonly used by medical and allied health professionals. Gain a better understanding of the meaning of words that describe medical procedures, tools, equipment and pharmacological terms.
As part of your basic medical terminology, you will also learn how to discuss and describe respiratory and reproductive systems and disorders, digestive and excretory systems, and the musculoskeletal system. This knowledge will ensure you are able to be more successful in any medical administrative role and allow you to feel more confident in these environments.
Module 3: Time Management (100 Hours)
Time Management is a key component for excelling in any office administrative role, particularly in the medical reception field. It provides a thorough understanding of the nature and scope of time management, identifying obstacles and equipping you with effective strategies to overcome them. This module also introduces various time management assessment tools, assisting you in prioritising tasks and maintaining productivity.
Furthermore, the focus extends to mastering the art of effective delegation, a critical skill in fast-paced office environments. It covers additional time management tools designed to optimise efficiency and ensure smooth operation. By mastering these skills, you’ll be well-prepared to handle the demands of a medical reception role, maintaining organisation and efficiency in a dynamic workplace.
Module 4: Communications (100 Hours)
This module is tailored to help you enhance your communication skills, which are essential for roles in a medical practice. It starts with an introduction to various types of communication, emphasising the importance of language skills in an office setting. It also delves into writing skills, offering guidance on how to develop and refine these skills for effective workplace communication.
In addition to written communication, the module explores visual communications and the art of public speaking, skills crucial for presenting information clearly and confidently. It also covers the dynamics of committee meetings, providing insights into effective participation and communication within a group setting. This module is key for anyone looking to excel in office administration, ensuring success through proficient communication skills.
Module 5: Human Anatomy and Physiology (Human 1A) (100 Hours)
This module provides an in-depth understanding of the building blocks of the human body, including cells and tissues, and explores the complexity of the skeletal and muscular systems. It also offers insights into the nervous system, a crucial component of bodily function and health.
Further, this module delves into the digestive and excretory systems, explaining their roles in maintaining bodily health. It concludes with an overview of various physiological systems, ensuring a comprehensive understanding of the human body. This knowledge is essential to give you the foundational understanding needed to support medical professionals and patients effectively.
For the full subject list and course guide, fill out our Enquiry Form and our course consultants will be in touch.
Assessment
Assessments are an important part of your study journey as they help ensure you stay on track and meet the learning objectives of each lesson before moving onto the next. They also help your student support advisor and mentors identify where any further support may be required, so that you get the most out of your course. You will learn via various methods; a combination of reading, undertaking research and watching videos. Assessments might include case studies, quizzes and written assessments.
Approval & Recognition
The Learning Group is an approved and recognised member of IARC. The IARC is an International association which recognises quality and excellence in education providers in tertiary education.
Who will this course interest?
This course is a beginner level course and will lay a sound foundation of knowledge and skills which can grow with experience and further study. Office administration is a competitive field, especially in the medical and health industries. This course will help you to develop and strengthen your skills and knowledge to become more successful in a medical receptionist or similar role and ensure you stand out from the competitors. Understanding the basics of what makes an efficient office environment, while using relevant medical terminology, are broad skills that can be useful and implemented in a number of administration roles.
This course may be of interest to people working or aspiring to work in or as:
› Medical Receptionist
› Office Administration
› Office Assistant
› Medical Practice Managers
If you have a specific job in mind, it is important that you research exactly what is required before enrolling in a course. Different roles will require different skills, qualifications and recognition. If you are unsure, one of our course consultants will be able to help you with this.